Browsing by Subject "Financial institution"
Now showing items 1-9 of 9
-
Analyzing the customer’s perception about the service quality of customer service team of bKash
(BRAC University, 2018-09)In this report, I have tried to find out the customers’ perception towards the service quality of customer service team of bKash limited. For this, I did a survey on 50 people who took services from different bKash customer ... -
Disruption in financial institution by the advent of Fintech
(Brac University, 2020-01)FinTech is the integration of financial services with technology and thus creating a network that is secured, efficient, viable and transparent. Blockchain is leading the way to establish this kind of platform where it ... -
Employee job satisfaction of IDLC Finance Limited: a study on Dilkusha Branch
(BRAC University, 2018-12-10)Employees are the most important asset of any organization. For the growth and stability of the company there must be satisfied employees. With their increasing satisfaction level, they will help the company to achieve ... -
Impact of corporate governance in restricting non-performing loans in commercial banks of Bangladesh
(Brac University, 2019-04)Non-performing loans is one of the most severe problems that the banking sector is currently facing. The major causes of non-performing loans are lack of proper management, lack of effective corporate governance and ... -
Mystery shopping – an effective tool for quality assurance
(Brac University, 2021-06)NBFIs or non-bank financial institutions are an integral part of a country’s financial sector. They are not fully licensed as regular bank however, they still facilitate many other financings such as investment, brokering, ... -
An overview on overall performance of investment department of First Security Islami Bank Banani Branch
(Brac University, 2019-04)First Security Islami Bank Limited (FSIBL) was set up in 29 August 1999 with a reasonable statement of exhibiting the operational importance of participatory economy, banking and money related exercises as a fundamental ... -
Performance management system of Citibank N.A Bangladesh
(Brac University, 2019-04)Citibank N.A is present on the ground more than 200 years and serving more than160 countries and territories. Citi is relentless in driving winning performance for its clients and franchise anytime, anywhere. That’s why ... -
Pricing and financial sustainability of selected micro financial institutions (MFIs) in Bangladesh
(BRAC University, 2018-12-17)The study is based on the pricing and financial sustainability of selected micro financial institutions (MFIs) in Bangladesh. The report starts with an outline of microcredit in Bangladesh. Moreover, it also includes ... -
Standard Chartered Bank ( Reason for choosing Standard Chartered Bank)
(BRAC University, 2017-12-04)According to the requirements of the internship program, I chose to prepare a report on STANDARD CHARTERED BANK. The objective of this report is to focus on two broad issues. One is to briefly look at Standard Chartered ...